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ECC member states are involved in a number of internal projects
and experiments designed to help them better manage their compliance
and enforcement programs. Some of these projects are described below.
A One-Page, Outcome-Focused Strategic Plan from the Minnesota
Pollution Control Agency
The Minnesota Pollution Control Agency (MPCA) has recently undertaken
efforts to streamline its processes, align its programs and processes
with outcome-based goals, and communicate these goals more effectively.
MPCA Commissioner Sheryl Corrigan shared with the ECC a one-page
version of the MPCA's strategic plan. This "Goal Tree" illustrates
how MPCA's mission, guiding principles, vision, goals and objectives
roll-down and back up into a coherent set of outcome-focused objectives
guided by the mission and vision for the agency.
Minnesota
Pollution Control Agency's One-Page Goal Tree/Strategic Plan
Colorado's SCORE Pilot Project Finds Benefits of Self-Certification
The Hazardous Materials and Waste Management Division (HMWMD) of
the Colorado Department of Public Health and Environment needed
to find a way to regulate about 1,100 small quantity generators
(SQGs) with a small staff of 4.6 full-time equivalent inspectors.
They decided to develop a project to see if self-certification would
be an effective, efficient, and accurate method for assessing SQG
compliance. They asked SQGs to self-assess and self-certify by filling
out a checklist of all applicable regulatory requirements prepared
by HMWMD for the project. After receiving the self-certifications,
inspectors followed-up using identical checklists.
The project found self-certification to be an effective way to
assess compliance, as well as an efficient and accurate way to obtain
valuable data not previously collected, such as compliance rates
and waste generation rates. The project concluded that self-certification
can improve the regulation of the SQG universe by making it easier
to provide compliance assistance targeted to specific problems and
facilities. The project also found that most facilities completed
the checklist in less than one hour and that the self-certification
process helped re-familiarize personnel with hazardous waste requirements.
Because of the program's success, the Division plans to propose
regulations requiring SQGs to self-certify every two years, similar
to large quantity generators. The final report was published January
2004 and is available at Colorado's website:
Colorado's
SCORE Pilot Project.
Sampling and Scouting: Promising New Approach to Managing Programs
with Many Regulated Facilities
Many environmental protection programs share a problem: the need
to ensure compliance by far more regulatory facilities then they
have staff to inspect. A recent experiment by the state of NH suggests
a practical, effective, and affordable way to tackle this problem.
It is worthy of replication in many other programs and by many other
states.
The state hired and trained workers to conduct partial inspections
of a set of facilities that had been selected by statistically valid
random sampling methods. The workers visited the randomly sampled
facilities to determine their performance on 10 dimensions its experienced
inspectors had identified as important. (Seven of theses were compliance
obligations of the facilities and three were pollution prevention
practices.) The sampling inspectors noted what they found -- indicating
a yes for each dimension where a facility was in compliance or had
adopted a pollution prevention measure and no where it had not.
When a sampling inspector found a problem that looked serious, an
experienced state inspector was called in to conduct a full inspection
of the facility. At the same time, the sampling inspector dropped
off information to each facility about its compliance obligations.
This approach to managing a regulatory program with a large number
of facilities had many benefits. First, it allowed the state to
get an accurate assessment of the overall compliance rate for its
program, as well as a sense of the nature of noncompliance (and
pollution prevention patterns.) If the state conducts sampling inspections
every year, it can get a sense of compliance trends over time. Second,
the sampling inspectors served as scouts, getting to a larger number
of facilities then experienced inspectors could reach, helping them
to find serious problems at facilities they would not have otherwise
visited. Third, the sampling inspectors visited facilities that
had never previously been visited, and was able to provide them
with compliance assistance information they had not previously received.
This experiment provides a valuable model for others; indeed, the
state of Connecticut is now experimenting with an adaptation (facilitated
by meetings coordinated by EPA Region One.)attached The NH experiment
also benefited from a previous experiment conducted in Massachusetts,
the Environmental Results Program. It learned from the ERP experience
how useful it can be to code individual compliance characteristics
consistently over time to show more precisely the nature of noncompliance,
allowing treatment with a more tailored intervention.
The project report for New Hampshire's RCRA Compliance Measures
Project describes the costs, benefits, and compliance rate results
and is available at New Hampshire's website:
Compliance
Measures Project. Information about Connecticut's efforts to
use partial compliance evaluations to enable programs to cope with
many regulated facilities are available here: compliance
survey fact sheet for facilities, UST
survey, RCRA
survey, SOPs
for interns, intern
job description, facility
acknowledgement form.
Grants from EPA's OECA (Office of Enforcement and Compliance Assurance)
provided funding for both projects.
Pennsylvania Surveys 50 States to Analyze Complaint Management
The Pennsylvania Department of Environmental Protection conducted
a survey of 50 states to determine how state environmental agencies
handle citizen complaints. The specific goal was to compile a list
of performance measures that could be used by other states' managers
as an idea resource. The survey also collected data on the following:
if each state currently tracks complaints, and if so, in an automated
system; if the historical data is formally analyzed; if the data
is used to forecast future complaints; and the methods states use
to communicate complaint results to citizens.
Are
Environmental Complaints from Citizens of Any Value? (ECOStates,
Spring 2004)
Pennsylvania's
50 State Complaint Management Survey
Pennsylvania's
Complaints Analysis
Connecticut Assesses Compliance with General Permits
With grant funding provided by EPA, Connecticut objectively assessed
industry compliance with the General Permit for the Discharge of
Minor Tumbling or Cleaning of Parts Wastewater ("tumbling general
permit"). The tumbling general permit requires registrants to monitor
for certain pollution parameters at a particular frequency, maintain
the analytical results at the facility, and make them available
to the Commissioner immediately upon request.
Connecticut's
General Permit Program Compliance Initiative (description)
Connecticut's
General Permit Program Compliance Initiative (presentation)
Connecticut's
General Permit Program Compliance Initiative (analysis)
Maine Measures Emission Trends at Wastewater Treatment Plant
Maine analyzed a wastewater treatment plant for trends in 13-year
monthly average emissions of fecal coliform, BOD volume and concentration,
TSS volume and concentration flow, and TRC concentration emissions.
The pollutant levels are graphed as a percentage above or below
that pollutant's license limit. They are graphed from 1990 through
2002.
Freeport,
Maine Wastewater Treatment Plant Emission Trends
Making the Case to the Legislature: How Minnesota Persuaded Its
Legislature to Restructure Environmental Agency Funding
Faced with a large budget shortfall for fiscal year 2004-2005,
the Minnesota Pollution Control Agency (MPCA) needed to decide where
to cut its budget. To help it determine environmental priorities,
it decided to survey citizens and stakeholders. (Survey details
and findings are available at: http://www.pca.state.mn.us/about/funding-materials.html
)
Unfortunately, even though the survey results helped the MPCA determine
the state's top environmental issues, the structure of the agency's
budget did not allow the agency to modify its spending to address
these issues or to change its priorities as problems were solved.
MPCA realized it needed to persuade the state legislature to revise
the agency's funding structure to make it more flexible and responsive
to changing environmental needs. To make its case to the legislature,
the MPCA used the survey data and diagrams to explain the budget
structure story to the legislature.
The agency's use of citizen input and its creative use of diagrams
proved successful-the legislature approved the agency's proposed
solution. This article summarizes how MPCA did it. More detailed
information explaining how the Minnesota PCA successfully communicated
its need to its legislature is available on the agency's web site:
http://www.pca.state.mn.us/about/funding.html
Making
the Case to the Legislature: How Minnesota Persuaded Its Legislature
to Restructure Environmental Agency Funding
Updated April 27, 2005
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